Strategic Account Director, Global Facilities & Real Estate

JLL; Chicago (IL); On-site; USD 140,000 - 210,000; Full time

Job summary

JLL in Chicago seeks an Account Director to lead, shape the client relationship, and drive strategic growth across facilities management for Fortune 500 clients. This executive role manages cross-functional teams, translates firm strategy into service delivery, and ensures profitable outcomes for the account.

The incumbent will build high-performing teams, manage budgets, and deliver world-class service while aligning with Work Dynamics leadership’s goals and client expectations.

Qualifications

• Seasoned leader with 10+ years of Facility Management and Commercial Real Estate executive leadership experience.
• Proven capabilities in developing outsourced Integrated Facility Management solutions for global, Fortune 500 companies.
• Extensive experience hiring, training, and retaining large teams (100+) of talent in a client service environment (preferably outsourced).
• Has proactively managed a budget.
• Bachelor’s degree with a broad range of business experience; MBA or post-graduate studies preferred.

Responsibilities

• Exceeding Client Expectations: Create the vision of the account plan and secure future renewals.
• Building High Performance Teams: Hire top talent and develop careers; advance diversity and inclusion.
• Achieving Financial Results: Present account plans, manage budget, and identify revenue opportunities.

Skills

Executive leadership

Strategic thinking

Financial acumen

Client relationship mgmt

Team building

Budget management

Education

Bachelor's degree

MBA or post-graduate studies

Job description

JLL in Chicago seeks an Account Director to lead, shape the client relationship, and drive strategic growth across facilities management for Fortune 500 clients. This executive role manages cross-functional teams, translates firm strategy into service delivery, and ensures profitable outcomes for the account.

The incumbent will build high-performing teams, manage budgets, and deliver world-class service while aligning with Work Dynamics leadership’s goals and client expectations.