Strategic Account Director, Higher Education Sales

Cengage; Nebraska; On-site; USD 42,000 - 54,000; Full time

Job summary

Cengage North America Higher Education Sales is seeking a Strategic Account Director to lead strategic, executive‑level engagements with large institutions. You will own account strategy and forecast, drive renewals and expansions, and partner with cross‑functional teams to deliver value and outcomes at scale.

You will develop multi‑year growth plans, lead complex negotiations, and act as a trusted advisor to senior stakeholders while collaborating with regional teams and partners.

Qualifications

• BA or BS degree.
• 5+ years of successful experience in educational or enterprise‑level sales.
• Proven ability to own and complete strategic account plans with long‑term revenue accountability.
• Strong background in high‑level negotiations.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi‑year growth, retention, and expansion plans. Ensure they align with institutional priorities and Cengage business objectives.
• Strategically identify and capitalize on high‑impact institutional opportunities, ensuring alignment with customer objectives.
• Drive renewals, upsell, expansion, and conversion opportunities in partnership with Solutions Specialists.

Skills

Analytical skills

Written communication

Verbal communication

Presentation skills

Negotiation experience

Education

BA or BS degree

Tools

Salesforce

Job description

Cengage North America Higher Education Sales is seeking a Strategic Account Director to lead strategic, executive‑level engagements with large institutions. You will own account strategy and forecast, drive renewals and expansions, and partner with cross‑functional teams to deliver value and outcomes at scale.

You will develop multi‑year growth plans, lead complex negotiations, and act as a trusted advisor to senior stakeholders while collaborating with regional teams and partners.