Strategic Higher Ed Account Director

Cengage Group; Texas; On-site; USD 140,000 - 210,000; Full time

Job summary

Cengage North America Higher Education Sales Group seeks a Strategic Account Director to own multi‑year account strategy, forecast, and renewals. You’ll lead executive‑level negotiations, drive growth across CU/EA/IA models, and partner with cross‑functional teams to align on institutional priorities.

Ideal candidates bring 5+ years in educational or enterprise sales, strong analytical and presentation skills, and proven ability to manage complex accounts with senior leaders.

Qualifications

• BA or BS degree
• 5+ years in educational or enterprise‑level sales
• Proven ability to own and complete strategic account plans with long‑term revenue accountability
• Strong background in high‑level negotiations
• Deep understanding of higher‑education institutional financial and academic decision‑making structures
• Proficiency with Microsoft Office and CRM platforms, preferably Salesforce

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders
• Own the overall account strategy and forecast for each institution in the territory
• Develop multi‑year growth, retention, and expansion plans aligned with institutional priorities
• Identify high‑impact institutional opportunities and drive renewals and expansions
• Champion data‑driven insights to optimize programs and strengthen outcomes
• Partner with sales, channel, customer success, marketing and operations for cohesive execution

Skills

Analytical skills

Written communication

Verbal communication

Presentation skills

Education

BA/BS degree

Tools

Microsoft Office

Salesforce

Job description

Cengage North America Higher Education Sales Group seeks a Strategic Account Director to own multi‑year account strategy, forecast, and renewals. You’ll lead executive‑level negotiations, drive growth across CU/EA/IA models, and partner with cross‑functional teams to align on institutional priorities.

Ideal candidates bring 5+ years in educational or enterprise sales, strong analytical and presentation skills, and proven ability to manage complex accounts with senior leaders.