Strategic Account Director: AI, Data & Cloud Strategy

Microsoft; Chicago (IL); Hybrid; USD 133,000 - 240,000; Full time

Job summary

Microsoft is seeking a Strategic Account Director to lead the U.S. relationship with three strategic customers, primarily focusing on a top Advertising & Marketing Services client.

The role is hybrid (2 days in-office) with 50-75% travel, reporting into the Strategic Account Management team and coordinating with Paris-based strategy groups. You will own the customer relationships, shape technical strategy around AI, data and cloud, and drive multi-year account plans across U.S.

Qualifications

• Bachelor's Degree and 10+ years in an industry and/or driving digital transformation OR Master's Degree and 9+ years in an industry and/or driving digital transformation OR 13+ years in an industry and/or driving digital transformation.
• 6+ years experience making recommendations to mid-to-senior level executives.
• 8+ years experience closing large, complex agreements/deals.

Responsibilities

• Owns the strategic account plan for a leading marketing, advertising, and communications company (primary focus), while driving the U.S. strategy for two global energy and utilities customers in partnership with the global account teams.
• Drives pipeline, forecast, revenue and consumption targets using the Microsoft sales methodology, and runs joint account governance with the customer and partners.
• Leads the extended Microsoft team (industry experts, technical specialists, solution architects, Customer Success) and partners to deliver big bets and new business.
• Builds partner co-sell and joint solutions to scale outcomes.
• Builds trusted relationships with executive, business and technical decision makers (CIO, CTO, CDO, CISO, Chief AI/Data Officers).
• Brings in Microsoft technical resources and product groups for envisioning sessions, proofs of concept and technical validation.

Skills

Strategic account management

Executive communication

Cross-functional leadership

Education

Bachelor's Degree

Master's Degree

Job description

Microsoft is seeking a Strategic Account Director to lead the U.S. relationship with three strategic customers, primarily focusing on a top Advertising & Marketing Services client.

The role is hybrid (2 days in-office) with 50-75% travel, reporting into the Strategic Account Management team and coordinating with Paris-based strategy groups. You will own the customer relationships, shape technical strategy around AI, data and cloud, and drive multi-year account plans across U.S.