Store Team Manager: Sales & Guest Experience

Tiffany & Co.; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Tiffany & Co. Miami is seeking a Team Manager to support the Director in leading sales, operations and security teams, delivering exceptional client experiences and meeting commercial targets.

You will mentor staff, recruit and develop talent, coach on the sales floor, and ensure consistent service standards while adapting to nontraditional hours in a luxury retail environment. Experience in luxury retail and strong leadership are required, with proficiency in Microsoft Office.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
• Proven track record in sales generation and meeting commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.

Responsibilities

• Coach and support sales and operations to meet or exceed commercial targets.
• Lead and develop team to deliver exceptional Tiffany client experiences and maintain brand standards.
• Provide management presence on the sales floor, mentoring staff and driving client relationships.
• Drive performance through product pillars and KPIs while embodying Tiffany values and guest experience.
• Attract, hire, and retain top talent and foster a climate of high performance.
• Ensure operational excellence with back-of-house and procedures compliance.

Skills

Retail store management

Sales generation

Client relationship management

Leadership

Flexibility для non-traditional hours

Education

College/university degree

Tools

Microsoft Office

POS systems

Job description

Tiffany & Co. Miami is seeking a Team Manager to support the Director in leading sales, operations and security teams, delivering exceptional client experiences and meeting commercial targets.

You will mentor staff, recruit and develop talent, coach on the sales floor, and ensure consistent service standards while adapting to nontraditional hours in a luxury retail environment. Experience in luxury retail and strong leadership are required, with proficiency in Microsoft Office.