Store Team Leader – Luxury Retail & Client Experience

LVMH Group; Miami, Northern (FL, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Tiffany & Co. in Miami seeks a Team Manager to support the Director in leading the sales, operations and guest experience teams, and to step in when the Director is away.

You will mentor and coach staff, build client relationships, and act as a guest experience manager to ensure unmatched service. You will drive sales targets, develop clients, coach on the floor, recruit and develop talent, and oversee store operations and customer service standards while upholding Tiffany brand values and the

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
• Proven track record in sales generation and managing client relationships while upholding brand standards.

Responsibilities

• Lead and coach the sales floor team to meet sales targets.
• Develop client relationships and drive client development activities.
• Oversee store operations and ensure exceptional customer service experiences.
• Recruit, onboard and retain top talent to sustain a high-performance environment.

Skills

Retail management

Luxury retail

Team leadership

Client development

Sales targets

POS systems

Microsoft Office

Education

College degree

Job description

Tiffany & Co. in Miami seeks a Team Manager to support the Director in leading the sales, operations and guest experience teams, and to step in when the Director is away.

You will mentor and coach staff, build client relationships, and act as a guest experience manager to ensure unmatched service. You will drive sales targets, develop clients, coach on the floor, recruit and develop talent, and oversee store operations and customer service standards while upholding Tiffany brand values and the