Store Team Leader - Sportswear Customer Experience

DICK'S Sporting Goods; Greenwood (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

DICK'S Sporting Goods in Greenwood, IN is seeking a Store Leader to drive exceptional customer experiences, coach a diverse team, and ensure store standards are consistently met. You will model service excellence on the floor and share product knowledge to empower athletes and shoppers.

You will support hiring, onboarding, scheduling, and development of teammates while coordinating with leadership to hit sales and operational goals in a safe, welcoming environment.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience in retail or customer-facing roles.
• Previous people leadership experience preferred.
• Proven ability to coach and motivate teammates.

Responsibilities

• Deliver outstanding athlete experiences by assisting customers and maintaining product knowledge.
• Assist in developing staffing plans and coaching teammates to meet goals.
• Schedule and supervise daily store operations to ensure smooth customer flow.
• Lead by example in delivering exceptional service and upholding company standards.
• Ensure compliance with policies and safety procedures.

Skills

Customer service

Team leadership

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Greenwood, IN is seeking a Store Leader to drive exceptional customer experiences, coach a diverse team, and ensure store standards are consistently met. You will model service excellence on the floor and share product knowledge to empower athletes and shoppers.

You will support hiring, onboarding, scheduling, and development of teammates while coordinating with leadership to hit sales and operational goals in a safe, welcoming environment.