Store Operations Captain & Team Leader

DICK'S Sporting Goods; Green Bay (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

DICK'S Sporting Goods in Green Bay, WI is seeking a dedicated store leader to help deliver outstanding athlete experiences and maintain store standards. You will coach a team, manage schedules, recruit and onboard teammates, and ensure performance through regular reviews, while prioritizing safety and customer satisfaction.

If you are coachable, accountable, collaborative, and trustworthy, this role offers opportunities to grow with the team and make a daily impact on customers and the community.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing product information.
• Assist in developing 30-60-90 day plans and staffing for the department.
• Manage scheduling and workload to meet goals while ensuring payroll and financial targets.
• Build and lead a high-performing team through sourcing, hiring, onboarding, and coaching.
• Enforce safety, loss prevention and store procedures, and policy compliance.

Skills

Customer service

Leadership

Retail

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Green Bay, WI is seeking a dedicated store leader to help deliver outstanding athlete experiences and maintain store standards. You will coach a team, manage schedules, recruit and onboard teammates, and ensure performance through regular reviews, while prioritizing safety and customer satisfaction.

If you are coachable, accountable, collaborative, and trustworthy, this role offers opportunities to grow with the team and make a daily impact on customers and the community.