Store Team Leader: Shift Operations & Service Excellence

Royal Farms; Oakland (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Royal Farms is seeking a Team Leader to manage store operations during shifts, ensuring excellent customer service and adherence to all safety and cash-control procedures.

You will train and coach team members, oversee daily tasks, and coordinate with management to meet sales and quality standards. This role requires at least a high school diploma and strong leadership and communication abilities.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee full shift operations as Person in Charge when needed and coordinate team responsibilities in real time.
• Perform shift tasks including POS transactions, vendor check-in, and cash control adherence.
• Ensure compliance with policies, procedures, safety requirements, and company assets.
• Lead by example in safety, cleanliness, and customer service across all store areas.
• Supervise store employees in the absence of a more senior leader.

Skills

Leadership

Supervisory skills

Communication skills

Interpersonal skills

Accountability

Education

High school diploma or GED

Job description

Royal Farms is seeking a Team Leader to manage store operations during shifts, ensuring excellent customer service and adherence to all safety and cash-control procedures.

You will train and coach team members, oversee daily tasks, and coordinate with management to meet sales and quality standards. This role requires at least a high school diploma and strong leadership and communication abilities.