Store Team Leader - Guest Experience & Ops

Royal Farms; Aberdeen (MD); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Royal Farms is seeking a Team Leader to manage store operations during shifts, ensuring customer service excellence and compliance with safety standards. The role supports management in food service execution, vendor care, and store maintenance.

Candidates should have leadership experience, strong communication, and the ability to develop teammates. Must be 18+, with a high school diploma; ANSI Food Safety Manager Certification is preferred.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee store operations during shift as Person in Charge in absence of senior leadership.
• Manage customer service, product availability, and safety procedures.
• Conduct onboarding and training of team members; provide regular feedback.

Skills

Strong communication

Supervisory & organizational

Leadership

Team development

Basic business math

Education

High school diploma or GED

Food Safety Manager Certification (preferred)

Tools

Point of Sale system

Job description

Royal Farms is seeking a Team Leader to manage store operations during shifts, ensuring customer service excellence and compliance with safety standards. The role supports management in food service execution, vendor care, and store maintenance.

Candidates should have leadership experience, strong communication, and the ability to develop teammates. Must be 18+, with a high school diploma; ANSI Food Safety Manager Certification is preferred.