Store Team Leader | People, Ops & Service

Lids; Tacoma (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Career development

Training programs

Early Wage Access

Collaborative environment

Job summary

Lids is seeking an Assistant Store Manager in Tacoma, WA to lead daily store operations, supervise a team, and deliver outstanding customer service. You will model the Lids brand, ensure standards, and help create a welcoming, efficient shopping environment.

You will train and develop associates, assist with scheduling and tasks, manage inventory and POS operations, and drive sales while upholding policies.

Qualifications

• Experience leading a retail team and delivering strong customer service.
• Ability to train, motivate and develop staff to achieve goals.
• Strong communication and problem-solving in a fast-paced store.

Responsibilities

• Lead daily store operations and supervise associates.
• Deliver exceptional customer service and drive sales KPIs.
• Schedule staff, train on processes, and uphold brand standards.
• Maintain inventory accuracy and manage POS systems.
• Support Store Manager and foster a collaborative team environment.

Skills

Leadership

Customer service

Teamwork

Communication

Unsupervised work

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager in Tacoma, WA to lead daily store operations, supervise a team, and deliver outstanding customer service. You will model the Lids brand, ensure standards, and help create a welcoming, efficient shopping environment.

You will train and develop associates, assist with scheduling and tasks, manage inventory and POS operations, and drive sales while upholding policies.