Store Team Leader: Lead Operations & Customer Service

Englefield, Inc.; Piketon (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

Weekly pay

401(k) with company match

Paid time off

Job summary

Englefield Retail is seeking an Assistant Manager to support daily store operations, coach staff, and maintain excellent customer service. This role reports to the Store Manager and is ideal for someone ready to lead, learn, and grow in a fast-paced retail environment.

Qualifications include a high school diploma, 1+ year leadership experience, and proficiency with POS systems and basic software. ServSafe certification is required or pursued.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of leadership experience in retail or food service.
• Strong communication and team‑oriented mindset.
• Comfort with scheduling, inventory, and basic store systems.
• ServeSafe certification required or willingness to obtain.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Step in to lead when the Store Manager is away and help drive performance.

Skills

Leadership

Scheduling

Inventory management

POS systems

Microsoft Word & Excel

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Job description

Englefield Retail is seeking an Assistant Manager to support daily store operations, coach staff, and maintain excellent customer service. This role reports to the Store Manager and is ideal for someone ready to lead, learn, and grow in a fast-paced retail environment.

Qualifications include a high school diploma, 1+ year leadership experience, and proficiency with POS systems and basic software. ServSafe certification is required or pursued.