Retail Assistant Manager: Lead Teams & Service Excellence

Englefield, Inc.; Newark (OH); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-Paid Life Insurance

Weekly pay

401(k) with company match

Paid time off

Job summary

Englefield Retail seeks an Assistant Manager to support the Store Manager in leading daily operations, coaching team members, and delivering excellent customer service in a fast-paced retail environment.

In this role you’ll guide staffing, inventory, scheduling, and shift leadership while building strong relationships with customers and vendors. A high school diploma and 1+ year of leadership experience are required, along with a willingness to obtain ServeSafe certification.

Qualifications

• Education – High school diploma or equivalent.
• Experience – 1+ year of leadership experience in retail or food service.
• Leadership – A team-first mindset with strong communication skills.
• Operations – Comfortable with scheduling, inventory, and basic store systems.
• Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email).
• ServeSafe certification – Required or willingness to obtain.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Lead when the Store Manager is away and drive performance goals and maintain compliance.
• Build relationships with customers, vendors, and your team.
• Other Qualifications include, but are not limited to walking, standing, squatting, lifting, carrying, and reaching.

Skills

Leadership experience

Communication skills

POS systems

Basic software (Word, Excel, Email)

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Englefield Retail seeks an Assistant Manager to support the Store Manager in leading daily operations, coaching team members, and delivering excellent customer service in a fast-paced retail environment.

In this role you’ll guide staffing, inventory, scheduling, and shift leadership while building strong relationships with customers and vendors. A high school diploma and 1+ year of leadership experience are required, along with a willingness to obtain ServeSafe certification.