Retail Team Leader - Service, Ops & Growth

Englefield, Inc.; New Philadelphia (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

Weekly pay

401(k) with company match

Job summary

Englefield, Inc. is seeking an Assistant Manager to support the Store Manager in daily operations, lead the team, coach staff, and ensure excellent customer service in a fast-paced retail environment.

The role focuses on staffing, shift leadership, inventory, scheduling, and operating systems, with ServeSafe certification required or willingness to obtain. Great benefits and growth opportunities are offered.

Qualifications

• Education – High school diploma or equivalent.
• Experience – 1+ year of leadership experience in retail or food service.
• Leadership – A team-first mindset with strong communication skills.
• Operations – Comfortable with scheduling, inventory, and basic store systems.
• Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email).
• ServeSafe certification – Required or willingness to obtain.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Step in to lead when the Store Manager is away; help drive performance goals and maintain compliance standards.
• Build relationships with customers, vendors, and your team.

Skills

Leadership

Team coaching

Communication

Scheduling

Inventory management

POS systems

Microsoft Word/Excel

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Excel

Email

Job description

Englefield, Inc. is seeking an Assistant Manager to support the Store Manager in daily operations, lead the team, coach staff, and ensure excellent customer service in a fast-paced retail environment.

The role focuses on staffing, shift leadership, inventory, scheduling, and operating systems, with ServeSafe certification required or willingness to obtain. Great benefits and growth opportunities are offered.