Retail Team Lead: Customer Experience & Operations

Englefield, Inc.; Pataskala (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

Weekly Pay

401(k) with company match

Paid Time Off

Monthly bonuses

Job summary

Englefield, Inc. is seeking an Assistant Manager to support daily store operations and lead a high-performing team. You will coach staff, manage scheduling, and ensure an outstanding customer experience in a fast-paced retail environment.

Qualifications include a high school diploma and 1+ year leadership experience in retail or food service, with strong communication and teamwork skills. Familiarity with POS systems and basic store software is expected.

Qualifications

• High school diploma or equivalent required.
• 1+ year of leadership experience in retail or food service preferred.
• Team-first mindset with strong communication skills.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Lead in absence of Store Manager to drive performance and maintain compliance.

Skills

Leadership

Team Coaching

Customer Service

Scheduling

Inventory

POS Systems

Word

Excel

Email

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Englefield, Inc. is seeking an Assistant Manager to support daily store operations and lead a high-performing team. You will coach staff, manage scheduling, and ensure an outstanding customer experience in a fast-paced retail environment.

Qualifications include a high school diploma and 1+ year leadership experience in retail or food service, with strong communication and teamwork skills. Familiarity with POS systems and basic store software is expected.