Store Team Leader: Lead, Coach & Optimize Ops

Goodwill Legacy Group; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

Paid time off and holidays

Retirement plan

Job summary

Goodwill Legacy Group in Indianapolis (Lafayette Rd) seeks a Store Team Leader to support the Store Leader and manage daily store operations. You will coach hourly staff, participate in recruitment, and ensure adherence to company policies while delivering strong customer service and mission alignment.

The role focuses on team development, efficiency, and financial stewardship, with responsibilities spanning personnel coaching, operations, and performance tracking in a busy retail/donation

Qualifications

• Coaching and training hourly staff to perform daily tasks.
• Strong communication and customer service skills.
• Ability to manage daily store tasks, priorities, and problem solving.

Responsibilities

• Coaches and develops hourly staff; participates in recruitment when needed.
• Oversees day-to-day store operations and enforces company policies.
• Monitors sales and donations; seeks opportunities to improve efficiency.

Job description

Goodwill Legacy Group in Indianapolis (Lafayette Rd) seeks a Store Team Leader to support the Store Leader and manage daily store operations. You will coach hourly staff, participate in recruitment, and ensure adherence to company policies while delivering strong customer service and mission alignment.

The role focuses on team development, efficiency, and financial stewardship, with responsibilities spanning personnel coaching, operations, and performance tracking in a busy retail/donation