Store Team Leader: People & Ops Coach

Goodwill of Central and Southern Indiana, Inc.; Louisiana; Vor Ort; USD 18.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health plan

PTO and holidays

Sabbatical/Leaves

Life, dental and vision insurance

Disability plans

Wellness program

Pre-tax accounts

Store discount

Retirement match

Mental health support

Daily pay

Zusammenfassung

Goodwill Legacy Group in Lafayette, IN is seeking a Store Team Leader to support the Store Leader and management team in achieving store goals. You will coach hourly staff, oversee operations, and help manage resources while upholding Goodwill’s mission and values.

The role emphasizes staff development, daily operational execution, and financial tracking. A strong customer focus and solid computer skills are required, with ongoing opportunities for professional growth.

Qualifikationen

• Degree and Credential Requirements - NONE!
• Supervisory Expertise - Oversees the work of others, either directly or indirectly, in a service-related industry (e.g., retail, hospitality, food, etc.)
• Coaching - Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
• Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
• Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
• Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.

Aufgaben

• Staff Management and Development - 30%: Provides coaching and training to hourly employees on daily tasks.
• Operations - 60%: Completes day-to-day tasks and suggests efficiency improvements; represents Goodwill’s Mission, Vision, and Values to customers.
• Financial Management and Reporting - 10%: Tracks and measures day-to-day sales, production goals, and donations.

Kenntnisse

Staff management

Coaching

Supervisory

Communication

Customer focus

Technical knowledge

Results oriented

Critical thinking

Ethical

Jobbeschreibung

Goodwill Legacy Group in Lafayette, IN is seeking a Store Team Leader to support the Store Leader and management team in achieving store goals. You will coach hourly staff, oversee operations, and help manage resources while upholding Goodwill’s mission and values.

The role emphasizes staff development, daily operational execution, and financial tracking. A strong customer focus and solid computer skills are required, with ongoing opportunities for professional growth.