Store Team Leader: Impactful Coaching & Ops Lead

Goodwill of Central & Southern Indiana; Indianapolis (IN); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Health plan

Paid time off

Holidays

Discount programs

Retirement plan with company match

Daily pay options

Job summary

Goodwill of Central & Southern Indiana is seeking a Store Team Leader in Indianapolis to assist the Store Leader and management team in achieving annual operating goals. You will coach hourly staff, manage daily operations, and help oversee donations and sales to ensure excellent customer service and efficiency.

The role emphasizes staff development, operational execution, and responsible financial oversight within the Goodwill framework, with a strong focus on customers and team collaboration.

Qualifications

• No degree required; capable candidates encouraged to apply.
• Supervisory experience in service or retail preferred.
• Strong communication and customer-service skills required.
• Basic computer and Internet navigation skills helpful.

Responsibilities

• Oversee coaching, training, and recruitment of hourly staff.
• Execute day-to-day store operations and seek efficiency improvements.
• Monitor sales, donations, and expenses to support financial stewardship.

Skills

Staff management

Coaching

Communication

Customer focus

Technical knowledge

Results oriented

Critical thinking

Ethical

Supervisory experience

Job description

Goodwill of Central & Southern Indiana is seeking a Store Team Leader in Indianapolis to assist the Store Leader and management team in achieving annual operating goals. You will coach hourly staff, manage daily operations, and help oversee donations and sales to ensure excellent customer service and efficiency.

The role emphasizes staff development, operational execution, and responsible financial oversight within the Goodwill framework, with a strong focus on customers and team collaboration.