Retail Team Leader — Coaching, Ops & Growth

Goodwill of Central & Southern Indiana; Indiana (PA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily pay options available

Discount programs including 20% off

Tuition reimbursement

Comprehensive health plan

Paid time off and holidays

Retirement plan with company match

Job summary

Goodwill of Central & Southern Indiana is seeking a Store Team Leader to support the Store Leader and management team in Indianapolis. The role emphasizes coaching staff, maintaining store operations, and aligning daily activities with Goodwill’s mission.

The position requires strong supervisory skills, customer focus, and the ability to manage time and resources effectively. This is a full‑time, in‑store role offering meaningful contributions to community programs and operations.

Qualifications

• No degree required; capability and prior experience valued.
• Strong coaching and communication skills are essential.
• Customer focus and ethical conduct are emphasized.
• Supervisory experience in service or retail preferred.

Responsibilities

• Coaches and trains hourly employees on daily tasks.
• Participates in hourly associate recruitment and interviews as needed.
• Pursues opportunities for team development and growth.
• Executes day‑to‑day tasks and seeks efficiency improvements.
• Represents Goodwill’s Mission, Vision, and Values to customers.
• Tracks and reports daily sales, donations, and production goals.

Skills

Coaching

Communication

Customer focus

Supervisory experience

Results oriented

Critical thinking

Ethical

Tools

Computer literacy

Job description

Goodwill of Central & Southern Indiana is seeking a Store Team Leader to support the Store Leader and management team in Indianapolis. The role emphasizes coaching staff, maintaining store operations, and aligning daily activities with Goodwill’s mission.

The position requires strong supervisory skills, customer focus, and the ability to manage time and resources effectively. This is a full‑time, in‑store role offering meaningful contributions to community programs and operations.