Store Team Leader - Coaching, Operations & Development

Goodwill of Central and Southern Indiana, Inc.; United States; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Continuing education and leadership

Comprehensive health plan

Generous PTO and holidays

Sabbatical and parental leaves

Life, dental and vision insurance

Disability plans

Discount programs (20% off Goodwill)

Job summary

Goodwill of Central and Southern Indiana, Inc. is seeking a Store Team Leader to support the Store Leader and management team in achieving store goals and executing the annual operating plan. You will mentor hourly staff, manage day-to-day operations, and help ensure excellent customer service and compliance with company policies.

The role emphasizes staff development, operational efficiency, and responsible financial stewardship, with a focus on aligning with Goodwill's mission and values.

Qualifications

• No formal degree is required; capability and experience are valued.
• Supervisory experience in a service-related/retail environment is important.
• Strong coaching and communication skills are essential to develop staff and serve customers.

Responsibilities

• Lead and develop store staff, including coaching and recruitment as needed.
• Oversee daily store operations and drive efficiency while upholding Goodwill's mission and values.
• Monitor sales, donations, and performance; manage resources responsibly.

Skills

Staff management

Coaching

Communication skills

Customer focus

Technical knowledge

Results oriented

Critical thinking

Ethical

Tools

Basic computer skills

Job description

Goodwill of Central and Southern Indiana, Inc. is seeking a Store Team Leader to support the Store Leader and management team in achieving store goals and executing the annual operating plan. You will mentor hourly staff, manage day-to-day operations, and help ensure excellent customer service and compliance with company policies.

The role emphasizes staff development, operational efficiency, and responsible financial stewardship, with a focus on aligning with Goodwill's mission and values.