Store Leader: Operations, People & Guest Experience

Royal Farms; United States; Hybrid; USD 65,000 - 80,000; Full time

Job summary

Royal Farms seeks a Store Manager to oversee daily store operations and lead a team of associates to deliver an exceptional customer experience. The role emphasizes operational excellence, safety, and maintaining product quality while focusing on profitability.

The ideal candidate will provide hands-on leadership, make staffing and budgeting decisions, coach employees, and ensure compliance with wage laws and company policies in a fast-paced environment.

Qualifications

• Requires at least 2 years of fast food/retail management with staffing and P&L accountability.
• Proven leadership, coaching, and decision-making abilities.
• Strong written and verbal communication skills.

Responsibilities

• Lead and develop store team, recruit and train associates, and manage scheduling.
• Oversee customer service standards and ensure an outstanding experience.
• Monitor operations, safety, inventory, and product quality for profitability.
• Ensure compliance with wage/hour laws and company policies.
• Drive promotions, community engagement, and performance reviews.

Skills

Leadership

Customer service

Staffing & scheduling

Performance management

Communication

Education

High school diploma or GED

ANSI Food Safety Manager Certification

Job description

Royal Farms seeks a Store Manager to oversee daily store operations and lead a team of associates to deliver an exceptional customer experience. The role emphasizes operational excellence, safety, and maintaining product quality while focusing on profitability.

The ideal candidate will provide hands-on leadership, make staffing and budgeting decisions, coach employees, and ensure compliance with wage laws and company policies in a fast-paced environment.