Store Team Lead - Retail Leadership

Goodwill of South Central Wisconsin, Inc.; Madison (WI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive benefits package

Mileage reimbursement

Job summary

Goodwill of South Central Wisconsin, Inc. seeks a Lead Supervisor to guide store teams, manage daily operations, and drive revenue goals in a busy retail environment in Madison.

The role emphasizes leadership, coaching, and ensuring strong customer service while maintaining efficient workflow and adherence to company policies. Travel up to 5% for training is required, with mileage reimbursement provided where applicable.

Qualifications

• Leadership and supervision skills for managing team performance.
• Proficiency with Microsoft Office and related tools.
• Retail experience is preferred and beneficial.

Responsibilities

• Supervise and support team productivity to meet revenue goals.
• Coach and train employees; monitor daily workflow of donations, production and store.
• Ensure excellent customer service and efficient checkout operations.

Skills

Leadership

Microsoft Office

Education

High School Diploma or equivalent

Job description

Goodwill of South Central Wisconsin, Inc. seeks a Lead Supervisor to guide store teams, manage daily operations, and drive revenue goals in a busy retail environment in Madison.

The role emphasizes leadership, coaching, and ensuring strong customer service while maintaining efficient workflow and adherence to company policies. Travel up to 5% for training is required, with mileage reimbursement provided where applicable.