Store Team Leader - Lead, Coach & Optimize Operations

Goodwill of Central & Southern Indiana; Madison (IN); On-site; USD 28,288 - 38,272; Full time

Benefits offered by this job

Comprehensive health plan

Paid time off (PTO)

Sabbatical and parental leaves

Life, dental and vision insurance

Disability plans

Discount programs

Job summary

Goodwill Legacy Group in Madison, IN is seeking a Store Team Leader to assist the Store Leader and management team in achieving store goals. The role involves coaching staff, coordinating daily tasks, and ensuring adherence to company policies while representing Goodwill’s Mission and Values in customer interactions.

The position is full-time with an hourly rate of $16 and requires strong supervisory, communication, and customer-service skills to drive operational success.

Qualifications

• No degree required; demonstrates capability and willingness to learn.
• Experience supervising staff in service/retail is preferred.
• Strong communication and customer-service orientation.
• Basic computer and internet navigation skills.
• Ability to manage time and prioritize tasks.

Responsibilities

• Provide coaching and training to hourly employees.
• Participate in hourly associate recruitment and interviewing.
• Support store operations to meet annual goals.
• Represent Goodwill's mission, vision, and values in customer interactions.

Skills

Supervisory Expertise

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Industry Expertise

Job description

Goodwill Legacy Group in Madison, IN is seeking a Store Team Leader to assist the Store Leader and management team in achieving store goals. The role involves coaching staff, coordinating daily tasks, and ensuring adherence to company policies while representing Goodwill’s Mission and Values in customer interactions.

The position is full-time with an hourly rate of $16 and requires strong supervisory, communication, and customer-service skills to drive operational success.