Store Supervisor - Lead, Train & Elevate Team

Goodwill NCW Jobs; Oshkosh (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Goodwill NCW in Oshkosh, WI, seeks a capable team lead to support the Store Manager by guiding staff, coordinating donations, and managing daily retail operations. You’ll help with scheduling, opening/closing, and coaching to meet production and sales goals.

The role emphasizes leadership, time management, communication and problem solving. A high school diploma and 3+ years of leadership experience are preferred; proficiency with Word, Excel, PowerPoint, SharePoint and Outlook is expected;

Qualifications

• High School diploma or equivalent preferred.
• 3+ years of leadership experience preferred.
• Excellent time management and prioritization skills and ability to work on multiple tasks under time constraints.
• Excellent communication, customer service and attention to detail.
• Excellent problem-solving and decision-making skills.
• At least a basic level of competency with Word, Excel, PowerPoint, SharePoint and Outlook.
• Experience with reporting and dashboard tools.
• Ability to travel to other locations as required.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular attendance.

Responsibilities

• Provides oversight, guidance and support to team members as directed by Store Manager.
• Drives results through proper handling and processing of all donations to meet production and sales goals.
• Utilizes reports and leads team members by assisting with training, coaching and developing skills to achieve results.
• Maintains a clean, safe, and organized work area.
• Effectively and efficiently manages a broad range of retail activities, including scheduling and opening/closing procedures, while ensuring completion of the leader checklist.
• Supports Goodwill NCW's mission through employment and training of people with different abilities.
• Supports recruitment by interviewing and selecting candidates aligned with the organization’s mission and values and ensures successful onboarding for all team members in partnership with Store Manager.
• Other duties as assigned.

Skills

Leadership

Time management

Communication

Attention to detail

Problem solving

Microsoft Office

Reporting & dashboards

Education

High School diploma or equivalent

Tools

Word

Excel

PowerPoint

SharePoint

Outlook

Reporting tools

Dashboard tools

Job description

Goodwill NCW in Oshkosh, WI, seeks a capable team lead to support the Store Manager by guiding staff, coordinating donations, and managing daily retail operations. You’ll help with scheduling, opening/closing, and coaching to meet production and sales goals.

The role emphasizes leadership, time management, communication and problem solving. A high school diploma and 3+ years of leadership experience are preferred; proficiency with Word, Excel, PowerPoint, SharePoint and Outlook is expected;