Store Team Leader — Fan-Driven Retail Excellence

Lids; Puyallup (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Generous employee discount and exclusi

Career development opportunities

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager in Washington to lead daily retail operations, drive sales, and deliver exceptional customer service. You will oversee scheduling, training, and performance of store associates, while maintaining brand standards and ensuring a positive, inclusive team environment.

The role emphasizes leadership, people management, and adherence to store policies to achieve KPIs and optimize store performance.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues, customer complaints when Store Manager is not present.
• Manage store associates through training programs, goal setting, and regular follow-up.
• Administer discipline with verbal and written warnings in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment.
• Contribute to a respectful and inclusive team environment adhering to Brand Standards.

Skills

Sales results

Loss prevention

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager in Washington to lead daily retail operations, drive sales, and deliver exceptional customer service. You will oversee scheduling, training, and performance of store associates, while maintaining brand standards and ensuring a positive, inclusive team environment.

The role emphasizes leadership, people management, and adherence to store policies to achieve KPIs and optimize store performance.