Store Team Leader - Elevate Customer Experience & Coaching

LOFT; Evansville (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT in Evansville, IN is seeking an Assistant Manager to support customer experience and nurture a positive store culture. You will lead on the sales floor, coach associates, and help create a welcoming environment that reflects the brand.

This role involves using technology for omnichannel shopping, assisting with recruiting, and applying strong business judgment to drive sales and operational excellence. If you enjoy developing people and delivering great service, this is for you.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient; able to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Lead on the sales floor and model brand behaviors.
• Educate and coach associates to create genuine customer connections.
• Create an inclusive store environment for associates.
• Use technology to provide seamless omnichannel shopping.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and supporting the team.

Skills

Hospitality mindset

Customer-focused

Business acumen

Initiative

Tools

POS system

Job description

LOFT in Evansville, IN is seeking an Assistant Manager to support customer experience and nurture a positive store culture. You will lead on the sales floor, coach associates, and help create a welcoming environment that reflects the brand.

This role involves using technology for omnichannel shopping, assisting with recruiting, and applying strong business judgment to drive sales and operational excellence. If you enjoy developing people and delivering great service, this is for you.