Retail Sales Lead & Customer Experience Coach

LOFT; Evansville (IN); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Résumé du poste

LOFT in Evansville is seeking a Sales Lead to champion personalized customer experiences and mentor associates. You will collaborate with the Store Manager to model stellar service, oversee day-to-day store operations, and step in as manager when needed.

You bring retail experience, a comfort with technology and POS systems, and a flexible schedule including evenings, weekends, and holidays. This role emphasizes people development, brand representation, and delivering a seamless omnichannel

Qualifications

• 6 months retail sales experience preferred.
• Management experience preferred.
• Technology proficient with POS systems.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Shows initiative in decision making.
• Can organize, delegate, and prioritize assignments.

Responsabilités

• Be a brand representative and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold high visual and operational standards focused on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching for associates.
• Build productive relationships and share ideas to support the team.
• Use technology to stay informed on priorities and promotions for seamless omnichannel experiences.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible schedule

Decision making & initiative

Organizing & delegation

Outils

Point-of-sale system (POS)

Description du poste

LOFT in Evansville is seeking a Sales Lead to champion personalized customer experiences and mentor associates. You will collaborate with the Store Manager to model stellar service, oversee day-to-day store operations, and step in as manager when needed.

You bring retail experience, a comfort with technology and POS systems, and a flexible schedule including evenings, weekends, and holidays. This role emphasizes people development, brand representation, and delivering a seamless omnichannel