Store Team Leader: Drive Sales, Service & Growth

Staples, Inc.; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development

Weekly pay

Bonus eligibility

401(k) match

Medical vision dental insurance

Associate discounts

Retail discounts

Job summary

Staples, Inc. is looking for an Assistant Manager to drive sales, services and customer engagement in the store. You and your team will build customer relationships, provide total solutions, and help the store be ready for business. Hiring immediately.

Lead a high-performing team, coach and train staff, achieve sales goals, manage merchandising, and support the GM in store operations. Strong communication and adaptability are required.

Qualifications

• 2+ years managing a sales team in retail or services.
• Experience coaching a customer-centric, solutions-based team.
• Ability to engage customers and understand their needs.
• Strong communication, organization and planning; adaptable to change.
• Review results against goals and plan for growth.
• Manage conflict in a cooperative, non-confrontational way.
• Act with honesty and integrity regarding customer and business information.
• Work well under high pace and stress.
• Ability to lift/move 10–50 pounds, climb ladders, stand/walk.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Develop a high-performing team focused on providing an exceptional store experience.
• Coach, train, and role play to improve performance.
• Attain sales and services goals, profit margin and store operations.
• Establish business cadence for sales readiness.
• Direct merchandising opportunities and delegate operations with GM.
• Shared responsibility for total store operations and cost control.

Skills

Team leadership

Customer engagement

Communication

Planning & organization

Growth planning

Conflict management

Integrity

Work under pressure

Physical ability

Job description

Staples, Inc. is looking for an Assistant Manager to drive sales, services and customer engagement in the store. You and your team will build customer relationships, provide total solutions, and help the store be ready for business. Hiring immediately.

Lead a high-performing team, coach and train staff, achieve sales goals, manage merchandising, and support the GM in store operations. Strong communication and adaptability are required.