Store Team Leader & Customer Service Coach

Meijer Inc.; Charlotte (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs

Job summary

Meijer Inc. is seeking a store leadership professional to plan, direct, and supervise daily operations across multiple departments. You will mentor staff, guide performance, and ensure staffing and training resources meet demand while maintaining Meijer standards.

You will drive sales, control shrink via disciplined processes, and deliver exceptional customer service. The role requires strong communication, conflict resolution, and the ability to lead teams through busy shopping hours.

Qualifications

• High school diploma or its equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate clearly and address root cause issues.

Responsibilities

• Plan, direct and supervise team members in day‑to‑day store operations.
• Mentor and coach team members; promote Meijer standards and customer service.
• Staffing, selection and hiring to meet staffing needs; ensure safety and training compliance.
• Manage P&L, drive sales, reduce shrink, and achieve department goals.
• Lead by example in customer service and communication; ensure timely, accurate execution of tasks.

Skills

Staffing & hiring

Leadership

Customer service

Conflict resolution

P&L / analytics

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a store leadership professional to plan, direct, and supervise daily operations across multiple departments. You will mentor staff, guide performance, and ensure staffing and training resources meet demand while maintaining Meijer standards.

You will drive sales, control shrink via disciplined processes, and deliver exceptional customer service. The role requires strong communication, conflict resolution, and the ability to lead teams through busy shopping hours.