Store Team Leader: Coaching, Ops & Growth

Goodwill Legacy Group; Indianapolis (IN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health plan

Paid time off

Sabbatical and parental leaves

Dental and vision insurance

Retirement plan with company match

Daily pay options

Job summary

Goodwill Legacy Group’s Indianapolis store seeks a full-time Store Team Leader to guide staff, manage operations, and uphold the organization’s mission. The role emphasizes coaching, customer service, and efficient daily processes.

The Store Team Leader will supervise hourly staff, assist in recruitment, and drive fundraising and donation goals while maintaining a positive, compliant work environment.

Qualifications

• Proven ability to supervise and develop hourly staff.
• Strong communication and customer focus.
• Experience in retail operations and leadership.
• Comfort with data entry and basic software.

Responsibilities

• Lead store operations and staff to meet annual goals.
• Coach and recruit hourly associates and coordinate training.
• Monitor daily sales, donations, and expenses.
• Represent Goodwill's mission and values with customers.

Skills

Staff Management

Coaching

Customer Focus

Communication

Leadership

Ethical

Critical Thinking

Time Management

Problem Solving

Teamwork

Job description

Goodwill Legacy Group’s Indianapolis store seeks a full-time Store Team Leader to guide staff, manage operations, and uphold the organization’s mission. The role emphasizes coaching, customer service, and efficient daily processes.

The Store Team Leader will supervise hourly staff, assist in recruitment, and drive fundraising and donation goals while maintaining a positive, compliant work environment.