Store Team Leader: Coaching, Operations & Growth

Goodwill of Central and Southern Indiana, Inc.; Greensburg (IN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Comprehensive health plan

Generous PTO and holidays

Daily pay options

Tuition reimbursement and leadership发展

Job summary

Goodwill of Central and Southern Indiana, Inc. in Greensburg, IN is seeking a Store Team Leader to support the Store Leader and management team in executing the annual operating plan. You will guide customer service, staff performance, and store operations to ensure daily success.

The role emphasizes coaching hourly employees, recruitment involvement, and driving efficiency while upholding Goodwill's mission and values within the store environment.

Qualifications

• Degree and Credential Requirements - NONE. We value capability and prior experience even without formal degrees.
• Supervisory Expertise - Oversees the work of others in a service-related industry (e.g., retail, hospitality).
• Coaching - Provides timely guidance and effective feedback to help others strengthen knowledge/skill areas.
• Communication Skills - Articulates thoughts effectively in multiple formats and listening to customers.
• Customer Focus - Delivers excellent service to internal and external customers.
• Technical Knowledge - Familiar with computers and basic software.
• Results-Oriented - Focused on achieving goals and targets.
• Critical Thinking - Uses judgment to evaluate alternatives and problems.

Responsibilities

• Staff Management and Development - coaching and training hourly employees.
• Operations - day-to-day tasks and efficiency improvements.
• Financial Management and Reporting - track day-to-day sales, donations.

Skills

Supervisory Expertise

Coaching

Communication Skills

Customer Focus

Technical Knowledge

Results-Oriented

Critical Thinking

Ethical

Education

NONE

Job description

Goodwill of Central and Southern Indiana, Inc. in Greensburg, IN is seeking a Store Team Leader to support the Store Leader and management team in executing the annual operating plan. You will guide customer service, staff performance, and store operations to ensure daily success.

The role emphasizes coaching hourly employees, recruitment involvement, and driving efficiency while upholding Goodwill's mission and values within the store environment.