Store Team Leader & Coach, Aspiring GM

Baskin-Robbins; Holden (ME); On-site; USD 42,000 - 60,000; Full time

Job summary

Baskin-Robbins is seeking an Assistant General Manager to support the General Manager and help drive store success in a fast-paced retail environment. You will lead Shift Leaders and Crew Members, deploy the team, optimize drive-thru performance, and communicate results to achieve daily goals.

This role focuses on coaching, team development, and delivering a fast, friendly guest experience. It also serves as a path to becoming a General Manager within the franchise system, with growth

Qualifications

• Retail management experience preferred.
• Strong leadership and coaching skills.
• Customer-service oriented.

Responsibilities

• Lead and develop Shift Leaders and Crew Members, aligning them with store goals.
• Plan crew deployment, monitor drive-thru performance, and communicate results.
• Set goals, track progress, and ensure execution of store standards (red book).
• Deliver fast, friendly, and energetic service; act as a dependable team player.

Job description

Baskin-Robbins is seeking an Assistant General Manager to support the General Manager and help drive store success in a fast-paced retail environment. You will lead Shift Leaders and Crew Members, deploy the team, optimize drive-thru performance, and communicate results to achieve daily goals.

This role focuses on coaching, team development, and delivering a fast, friendly guest experience. It also serves as a path to becoming a General Manager within the franchise system, with growth