Store Team Lead – Wine & Spirits & Service

Total-Wine-; Plantation (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Discounts on products

Career development & training

Job summary

Total Wine & More in Plantation, FL is seeking a proactive Supervisor to support the store team in delivering best-in-class service and a memorable customer experience. In this role you will supervise front-end operations, assist with training, and uphold safety and compliance while driving sales and maintaining a welcoming store atmosphere.

You will work a flexible schedule including evenings and weekends, and collaborate with management to meet KPIs, with emphasis on product knowledge and

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years retail supervisory experience.
• Strong interpersonal skills and teamwork mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory tools.

Responsibilities

• Supervise team members and support training and development.
• Drive sales and deliver key performance metrics.
• Deliver outstanding customer service and resolve issues.
• Maintain store safety, cleanliness, and regulatory compliance.
• Assist with operations and front-end tasks as needed.

Skills

Customer service

Team leadership

Interpersonal skills

POS systems

Inventory software

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Plantation, FL is seeking a proactive Supervisor to support the store team in delivering best-in-class service and a memorable customer experience. In this role you will supervise front-end operations, assist with training, and uphold safety and compliance while driving sales and maintaining a welcoming store atmosphere.

You will work a flexible schedule including evenings and weekends, and collaborate with management to meet KPIs, with emphasis on product knowledge and