Store Team Lead – Wine & Spirits

Total Wine & More; Long Beach (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health care plans (medical, dental, &

401(k) & other benefits

Disability & life insurance

Paid parental leave

College tuition assistance

Career development & product training

Discounts

Job summary

Total Wine & More in Long Beach, CA seeks a Store Supervisor to support management, lead a service-focused culture, and drive sales while ensuring compliance with alcohol regulations. You will mentor staff, optimize front-end operations, and maintain safety standards in a fast-paced retail setting.

The role requires strong communication, coaching ability, and flexibility to work evenings and weekends as needed; prior supervision in retail is preferred and team development is a priority in this

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ year of supervisory role within a retail setting.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.

Responsibilities

• Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs)
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
• Maintain store safety and cleanliness standards across the store
• Perform other duties as assigned

Skills

Interpersonal skills

Team player

Coaching peers

Flexibility

Customer issue resolution

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Long Beach, CA seeks a Store Supervisor to support management, lead a service-focused culture, and drive sales while ensuring compliance with alcohol regulations. You will mentor staff, optimize front-end operations, and maintain safety standards in a fast-paced retail setting.

The role requires strong communication, coaching ability, and flexibility to work evenings and weekends as needed; prior supervision in retail is preferred and team development is a priority in this