Store Team Lead — Sales, Service & Training

Lids; Virginia; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Employee discount

Career development

Bonus opportunities

Job summary

Lids is seeking an Assistant Store Manager to lead daily operations, drive sales, and deliver exceptional customer service in our Virginia stores.

You will supervise staff, manage scheduling, training, and ensure compliance with company standards, while partnering with the Store Manager to achieve KPIs and create an engaging shopping experience.

This role offers a path to leadership within a vibrant retail brand that values teamwork, integrity, and growth opportunities.

Qualifications

• Experience in retail store operations and leadership.
• Ability to train and manage staff, schedule shifts.
• Proven sales performance and loss-prevention focus.

Responsibilities

• Act as Manager on duty to handle scheduling and customer issues.
• Lead selling strategy to hit KPIs and sales targets.
• Maintain store visuals, merchandising, and cleanliness.
• Oversee cash handling and inventory accuracy.
• Recruit and train store personnel; ensure policy compliance.

Skills

Interpersonal skills

Verbal communication

Self-management

Customer service

Leadership

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager to lead daily operations, drive sales, and deliver exceptional customer service in our Virginia stores.

You will supervise staff, manage scheduling, training, and ensure compliance with company standards, while partnering with the Store Manager to achieve KPIs and create an engaging shopping experience.

This role offers a path to leadership within a vibrant retail brand that values teamwork, integrity, and growth opportunities.