Store Team Lead - Premium Beverage Experience

Arizona Fine Wine and Spirits, LLC; Scottsdale (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans (medical, vision, Rx

401(k)

HSA

FSA

Pre-tax commuter benefits

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Job summary

Total Wine & More in Scottsdale, AZ, seeks a Supervisor to support store operations, help build a sales and service culture, and deliver best-in-class service while showcasing a distinctive world of adult beverages.

You will supervise team members, support training, ensure compliance with alcohol laws, maintain safety and cleanliness, and collaborate with management to achieve KPIs and a welcoming store atmosphere. This is a Regular, full-time role with evenings and weekend shifts.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience, 1+ year in a supervisory role within a retail setting.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with the point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Support service team, merchandising and front-end operations.
• Drive sales and deliver key performance metrics (KPMs).
• Lead by example to provide outstanding customer service.
• Supervise team members and support their training and ongoing development.
• Ensure adherence to all applicable laws related to the sale of alcohol and maintain a safe, compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Skills

Team leadership

Customer service

Sales coaching

Communication

Flexibility

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Scottsdale, AZ, seeks a Supervisor to support store operations, help build a sales and service culture, and deliver best-in-class service while showcasing a distinctive world of adult beverages.

You will supervise team members, support training, ensure compliance with alcohol laws, maintain safety and cleanliness, and collaborate with management to achieve KPIs and a welcoming store atmosphere. This is a Regular, full-time role with evenings and weekend shifts.