Retail Team Lead — Service, Sales & Standards

Fine Wines & Spirits of North Texas LLC; Tucson (AZ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

HSA/FSA

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career development

Consumer classes

Job summary

Total Wine & More in Tucson, AZ is seeking a Supervisor to support store leadership, drive sales, and deliver best-in-class service. You will lead the service team, supervise colleagues, and help maintain a welcoming store atmosphere while ensuring compliance with alcohol regulations.

The role requires 1–3 years in retail supervision, strong interpersonal skills, and familiarity with POS and inventory systems.

Qualifications

• 1–3 years of supervisory experience in retail.
• Strong interpersonal and teamwork skills.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management.

Responsibilities

• Deliver outstanding customer service by leading by example and resolving issues.
• Supervise team members and support training and development.
• Ensure adherence to alcohol laws and maintain a safe store environment.
• Maintain store safety and cleanliness standards.
• Perform other duties as assigned.

Skills

Customer service

Team leadership

Sales coaching

POS systems

Inventory management

Education

High school diploma or equivalent

Tools

POS software

Inventory software

Job description

Total Wine & More in Tucson, AZ is seeking a Supervisor to support store leadership, drive sales, and deliver best-in-class service. You will lead the service team, supervise colleagues, and help maintain a welcoming store atmosphere while ensuring compliance with alcohol regulations.

The role requires 1–3 years in retail supervision, strong interpersonal skills, and familiarity with POS and inventory systems.