Store Team Lead - Pet Care & Customer Experience

Petsense; Claremore (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

This position at Tractor Supply and Petsense by Tractor Supply supports the Store Manager and assists in achieving merchandising, sales, and service goals while maintaining a safe, productive work environment for team members and customers.

Responsibilities include training team members, resolving customer concerns, and promoting live-animal care and safety standards. A valid driver’s license and ability to work varied shifts are required, with high school level education preferred.

Qualifications

• Retail or pet/live animal knowledge is strongly preferred; supervisory experience is a plus.
• Must be at least 18 years old and possess a valid driver’s license.
• High school diploma or equivalent preferred but not required; able to read, write, and count.

Responsibilities

• Assist Store Manager with execution of merchandising and sales objectives.
• Provide outstanding customer service and resolve issues to ensure a positive experience.
• Maintain attendance and be available for varied shifts.
• Ensure safety and care of live animals and proper sanitation.

Skills

Retail experience

Pet/live animal knowledge

Customer service

Flexible schedule

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

This position at Tractor Supply and Petsense by Tractor Supply supports the Store Manager and assists in achieving merchandising, sales, and service goals while maintaining a safe, productive work environment for team members and customers.

Responsibilities include training team members, resolving customer concerns, and promoting live-animal care and safety standards. A valid driver’s license and ability to work varied shifts are required, with high school level education preferred.