Retail Team Lead — Pet Care & Store Operations

Petsense by Tractor Supply; Mount Airy (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Petsense by Tractor Supply is seeking a Store Associate to support the Store Manager with daily operations, customer service excellence, and the care of live animals. You will help execute merchandising plans, maintain a safe store environment, and assist customers with loading purchases while complying with company policies.

The role requires flexible shifts, basic computer skills, a valid driver’s license, and at least a high school diploma or equivalent.

Qualifications

• Retail experience and/or pet/live animal knowledge is strongly preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• Education level acceptable: high school diploma or equivalent; reading, writing and counting abilities required.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including evenings, weekends, and overtime as needed.
• Uphold safety and productive work environment by following policies.
• Assist in merchandising, stock, cash handling, and customer service tasks.
• Ensure care and handling of live animals per policies.

Skills

Customer service

Interpersonal skills

Basic computer skills

Retail experience

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) system

Job description

Petsense by Tractor Supply is seeking a Store Associate to support the Store Manager with daily operations, customer service excellence, and the care of live animals. You will help execute merchandising plans, maintain a safe store environment, and assist customers with loading purchases while complying with company policies.

The role requires flexible shifts, basic computer skills, a valid driver’s license, and at least a high school diploma or equivalent.