Store Team Lead - People & Ops

Rack Room Shoes; Destin (FL); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Destin, FL seeks a Team Lead to supervise daily store operations, ensuring 100% policy compliance and delivering an exceptional customer experience. You will lead and train staff, manage inventory, merchandising, payroll and payroll controls, while collaborating with management to meet sales and service goals.

The role may be full or part-time and requires strong communication, leadership and organizational skills to drive store success and customer satisfaction.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Supervise day-to-day store operations and ensure policy compliance.
• Provide leadership, guidance and training to store staff.
• Handle customer issues with urgency and satisfaction.
• Oversee POS transactions, loyalty, pricing and promotions.
• Manage inventory, shipping/receiving and price changes.
• Maintain merchandising standards and visual presentation.
• Monitor payroll, scheduling and attendance.
• Develop direct reports and reinforce customer service standards.
• Support loss prevention efforts and asset protection.
• Aim for excellent overall store performance.

Skills

Leadership

Communication

Management

Organizational skills

Job description

Rack Room Shoes in Destin, FL seeks a Team Lead to supervise daily store operations, ensuring 100% policy compliance and delivering an exceptional customer experience. You will lead and train staff, manage inventory, merchandising, payroll and payroll controls, while collaborating with management to meet sales and service goals.

The role may be full or part-time and requires strong communication, leadership and organizational skills to drive store success and customer satisfaction.