Store Team Lead — Operations & Service Excellence

Rack Room Shoes; Tempe (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Rack Room Shoes in Tempe, AZ is hiring a Team Lead to supervise day-to-day store operations and mentor staff under Store Manager direction. This role may be full or part-time and requires strong leadership and communication to motivate the team and deliver on store goals.

You will ensure 100% policy compliance, manage POS, inventory and merchandising, train associates, and maintain an inviting customer experience to meet sales objectives.

Qualifications

• Excellent verbal and written communication skills.
• Proven managerial and organizational abilities.
• Background check approval.

Responsibilities

• Supervise daily store operations and staff.
• Ensure compliance with company policies and procedures.
• Deliver excellent customer service and resolve issues.
• Oversee POS, inventory, merchandising, payroll, and training.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Tempe, AZ is hiring a Team Lead to supervise day-to-day store operations and mentor staff under Store Manager direction. This role may be full or part-time and requires strong leadership and communication to motivate the team and deliver on store goals.

You will ensure 100% policy compliance, manage POS, inventory and merchandising, train associates, and maintain an inviting customer experience to meet sales objectives.