Store Team Lead: Opening/Closing & Customer Experience

Walgreens; Las Vegas (NV); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Las Vegas is seeking a store team member to open and close the store in the absence of management, handle cash and safety procedures, and deliver a distinctive customer experience. You will engage customers, assist with products and services, and model best practices for the team.

The role includes coordinating with management on orders, maintaining inventory, pricing tasks, and ensuring compliance with local laws for regulated products.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Handles product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and offering assistance with products and services; resolves issues to ensure satisfaction.
• Coaches team members on customer service best practices and Walgreens service traits.
• Manages store operations including inventory counts, pricing, and backroom processes.
• Ensures compliance with local regulations on regulated products and proper store signage.
• Assists with maintenance, backdoor openings for deliveries, and communication between management and staff.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Las Vegas is seeking a store team member to open and close the store in the absence of management, handle cash and safety procedures, and deliver a distinctive customer experience. You will engage customers, assist with products and services, and model best practices for the team.

The role includes coordinating with management on orders, maintaining inventory, pricing tasks, and ensuring compliance with local laws for regulated products.