Store Team Lead: Guest Experience & Operations

UDF-MyScoop Branding; Lebanon (OH); On-site; USD 31,000 - 35,000; Full time

Job summary

UDF-MyScoop Branding in Lebanon, Ohio, is seeking an Assistant Manager to oversee daily operations and deliver the Hi Five Guest Experience. You will supervise staff, ensure excellent service, and manage store conditions during your shift.

The role requires coaching associates, handling cash and POS transactions, and complying with policies while providing a safe, welcoming environment for guests. Full-time schedule with shifts and a pay range of $14.75–$16.75 per hour.

Qualifications

• Experience leading and coaching retail staff.
• Ability to handle cash, POS, and gas/lot transactions.
• Strong customer service and communication skills.
• Willingness to work full-time with 37–40 hours per week and multiple shifts.

Responsibilities

• Supervise associates and train Shift Leaders.
• Oversee store operations and administration.
• Deliver the Hi Five Guest Experience to guests.
• Manage stock, ensure clean and well-organized store conditions.

Skills

People management

Coaching

Customer service

Cash handling

POS operation

Tools

POS system

Gas console

Job description

UDF-MyScoop Branding in Lebanon, Ohio, is seeking an Assistant Manager to oversee daily operations and deliver the Hi Five Guest Experience. You will supervise staff, ensure excellent service, and manage store conditions during your shift.

The role requires coaching associates, handling cash and POS transactions, and complying with policies while providing a safe, welcoming environment for guests. Full-time schedule with shifts and a pay range of $14.75–$16.75 per hour.