Store Team Lead — Growth-Focused Retail Leader

Crocs, Inc.; Town of Riverhead (NY); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Crocs, Inc. in Riverhead, NY is seeking a Team Leader to drive exceptional consumer experiences and lead day-to-day store operations while embodying our brand values. You will support cash handling, opening/closing, and ensuring the store is business-ready each shift.

You will mentor the team, collaborate with management to hit sales targets, and stay informed about product launches and collaborations. This role emphasizes leadership, service, and operational excellence.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their position, absent undue hardship.

Responsabilités

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Connaissances

Retail leadership

Customer service

Team motivation

Store operations

Outils

POS system

Cash handling

Description du poste

Crocs, Inc. in Riverhead, NY is seeking a Team Leader to drive exceptional consumer experiences and lead day-to-day store operations while embodying our brand values. You will support cash handling, opening/closing, and ensuring the store is business-ready each shift.

You will mentor the team, collaborate with management to hit sales targets, and stay informed about product launches and collaborations. This role emphasizes leadership, service, and operational excellence.