Retail Team Lead - Flexible Hours & Sales

Crocs, Inc.; New York (NY); On-site; USD 55,000 - 70,000; Full time

Job summary

Crocs, Inc. is seeking a Team Leader for our New York store to lead daily operations and deliver exceptional consumer experiences.

You will partner with Store Management to drive sales, manage the team, and ensure in-store standards across merchandising, service, and operations. The role requires flexibility for nights, weekends, and holidays, with 18+ and prior leadership in retail preferred.

Qualifications

• 2-3 years of retail experience, with preference for candidates with store leadership roles.
• Must be 18 years or older.
• Flexible schedule including nights, weekends, holidays.
• Desire to succeed in a fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences using Crocs service model.
• Foster a positive team culture and communicate openly.
• Assist in all store departments (POS, customer service, merchandising, stockroom) to ensure seamless shopping.
• Lead by example on the sales floor to meet and exceed sales goals.
• Manage day-to-day team activities, delegate tasks, and ensure timely follow-up.

Skills

Retail experience

Team leadership

Customer service

Tools

POS system management

Job description

Crocs, Inc. is seeking a Team Leader for our New York store to lead daily operations and deliver exceptional consumer experiences.

You will partner with Store Management to drive sales, manage the team, and ensure in-store standards across merchandising, service, and operations. The role requires flexibility for nights, weekends, and holidays, with 18+ and prior leadership in retail preferred.