Store Team Lead (Entry Level) – Customer Service & Ops

Wegmans Food Markets; Chantilly (VA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Paid time off (PTO)

Overtime premium pay

Health care benefits

401(k) match

Scholarship program

Wellness program

Résumé du poste

Wegmans Food Markets seeks an entry-level leader to coordinate and troubleshoot daily activities of customer service staff and participate in store management projects. You will gain an understanding of Wegmans’ values and operations while working across day and night shifts.

You will lead a team of customer service associates, ensuring they have the tools and support to succeed, in a fast-paced environment and as a store liaison across departments.

Qualifications

• Customer service experience in food, grocery, or retail.
• Proven ability to multi-task in a fast-paced setting.
• Proficient with basic computer tasks.

Responsabilités

• Independently manage store operations between daytime and nighttime hours, as part of a varied schedule.
• Partner with department management to delegate tasks and ensure checkout operations run efficiently.
• Manage performance of a team of Customer Service employees, providing resources and development.
• Provide outstanding customer service and model Wegmans values.
• React quickly to operational challenges with store leadership.
• Lead special projects to enhance teamwork and company culture.

Connaissances

Customer service

Multi-tasking

Computer skills

Description du poste

Wegmans Food Markets seeks an entry-level leader to coordinate and troubleshoot daily activities of customer service staff and participate in store management projects. You will gain an understanding of Wegmans’ values and operations while working across day and night shifts.

You will lead a team of customer service associates, ensuring they have the tools and support to succeed, in a fast-paced environment and as a store liaison across departments.