Shift Leader: Fast-Paced Store Ops & Team Builder

Wegmans; Sterling (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off (PTO)

Overtime pay premiums

Health insurance

401(k) with match

Scholarship program

LiveWell program

Job summary

Wegmans is seeking entry-level leaders to coordinate and troubleshoot daily activities of customer service employees while participating in store management duties and projects. You will lead a team, ensuring resources and guidance are available to succeed, acting as a liaison across departments and shifts.

This role offers exposure to both daytime and nighttime operations, a fast-paced environment, and a chance to contribute to a values-driven company culture.

Qualifications

• Customer service experience, preferably in food service, grocery or retail
• Proven ability to multi-task and handle interruptions in a fast-paced environment
• Computer skills required

Responsibilities

• Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store
• Partner with department management to prioritize and delegate tasks and ensure Front End operations runs efficiently
• Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
• Provide Incredible Customer Service to customers and employees alike, championing store values and standards
• React quickly to situations, collaborating with store leadership to solve operational challenges
• Participate in and/or lead special projects to enhance company culture

Skills

Customer service

Multi-tasking

Leadership

Computer skills

Tools

POS systems

Job description

Wegmans is seeking entry-level leaders to coordinate and troubleshoot daily activities of customer service employees while participating in store management duties and projects. You will lead a team, ensuring resources and guidance are available to succeed, acting as a liaison across departments and shifts.

This role offers exposure to both daytime and nighttime operations, a fast-paced environment, and a chance to contribute to a values-driven company culture.