Store Team Lead — Customer Experience & Ops

Renew Cannabis Co.

York (York County)

Hybrid

USD 25,000 - 30,000

Full time

4 days ago
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Benefits offered by this job

Competitive Pay and Benefits
401(K) Retirement Plan
Career Growth Opportunities
Generous PTO and Parental Leave
Life/ Disability Insurance
Community Involvement
Product Discounts

Job summary

Curaleaf is opening a new store in York, PA and seeks a Lead Store Associate to deliver exceptional customer experiences while guiding a team. You’ll represent the brand, uphold compliance, and maintain a welcoming, high-performing retail environment.

The role requires 21+ years, a high school diploma or GED, 1 year of sales experience, POS familiarity, and at least 6 months of leadership in retail. Shifts include evenings, weekends, and holidays, with starting pay of $18.50 per hour plus tips.

Qualifications

  • 21+ years of age or older.
  • High School Diploma or GED required.
  • 1 year of customer-facing or sales experience.
  • 1 year of POS system usage and cash handling experience.
  • 6+ months of leadership experience in retail.Solid understanding of SOPs, safety, and loss prevention.

Responsibilities

  • Lead by example to create a welcoming environment and coach your team to deliver exceptional service.
  • Empower associates with personalized product recommendations and guidance.
  • Drive consultative selling and upsell while delivering accurate product education.
  • Guide the team in enrolling guests in our rewards program and capturing customer insights.
  • Manage opening/closing duties, cash reconciliation, and inventory integrity.
  • Provide real-time coaching and support to drive performance and maintain compliance.

Skills

Customer service
Leadership
Retail experience
POS systems
Cash handling
Team coaching
Conflict resolution
Communication
Flexible schedule
Attention to detail

Education

High School Diploma or GED

Tools

POS software
Inventory systems

Job description

Curaleaf is opening a new store in York, PA and seeks a Lead Store Associate to deliver exceptional customer experiences while guiding a team. You’ll represent the brand, uphold compliance, and maintain a welcoming, high-performing retail environment.

The role requires 21+ years, a high school diploma or GED, 1 year of sales experience, POS familiarity, and at least 6 months of leadership in retail. Shifts include evenings, weekends, and holidays, with starting pay of $18.50 per hour plus tips.

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