Store Team Lead - Aventura

Dr. Martens; Florida; Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Footwear discount 65%

Accessory discount 50%

Paid time off

401(k) retirement plan

Volunteer hours

Medical coverage

Job summary

Dr. Martens in Florida seeks a confident sales leader to join the store management team. You will lead the sales floor, coach staff, and drive exceptional customer service while maximizing sales and store performance.

You will train new staff, manage opening/closing, balance the register, and align merchandising with Brand Guidelines. This role requires evenings, weekends, and holidays, plus the ability to lift up to 50 pounds.

Qualifications

• 1+ year supervisory experience necessary, preferably within footwear.
• Demonstrated understanding of basic math, including ability to calculate percentages required.
• Demonstrated ability to communicate clearly and professionally to a broad customer base.
• Excellent interpersonal skills; must be approachable and polite.
• Able to work evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
• Punctual in adherence to scheduled shift times.
• International/domestic travel: 0%.
• Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.

Responsibilities

• Deliver exceptional customer service by leading the sales floor and fostering team selling.
• Elevate customer service by greeting store customers, sharing brand knowledge, and understanding customer needs.
• Act as a role model to encourage a positive and productive work environment.
• Ensure the team understands business goals and KPIs and implement a strategy to attain sales goals.
• Assist in training new sales staff on duties and product knowledge.
• Assist with daily opening/closing store operations, balancing the register and making bank deposits.
• Support with inventory and merchandising to meet Brand Marketing guidelines.
• Collaborate with stock team to receive, maintain and replenish in-store stock efficiently.

Skills

Supervisory experience

MS Office Suite

Retail systems

MPOS experience

Tools

MPOS

Job description

Dr. Martens in Florida seeks a confident sales leader to join the store management team. You will lead the sales floor, coach staff, and drive exceptional customer service while maximizing sales and store performance.

You will train new staff, manage opening/closing, balance the register, and align merchandising with Brand Guidelines. This role requires evenings, weekends, and holidays, plus the ability to lift up to 50 pounds.