Store Manager: Drive Sales and Lead a Dynamic Team

Dr. Martens; Atlanta (GA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Free Docs pair

65% employee discount

Seasonal free Docs

Retail bonus program

Transit/parking FSA

PTO and Sick Time

Employee Assistance Program

401(k) match

Volunteer hours

DM Foundation

Job summary

Dr. Martens is seeking an experienced Retail Store Manager to lead the store team in delivering exceptional customer service while driving sales and maintaining brand standards. You will manage staffing, inventory, visual merchandising, and promotions to optimize profitability across the Americas region.

The role requires 3–5 years of retail management, strong leadership, and the ability to work evenings, weekends, and holidays. Travel up to 5% and lifting up to 50 pounds are part of the job.

Qualifications

• 3–5 years retail management experience, preferably footwear/apparel.
• Associate or Bachelor’s Degree in related field would be a plus.
• Experience managing staff, setting schedules, assessing performance, and supporting professional development.
• Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems.
• Ability to communicate effectively, both verbally and in writing, with a wide customer base.
• Analytical ability to identify and evaluate problem areas and implement effective solutions.
• Able to work evenings, weekends, and holidays.
• Ability to lift and carry up to 50 pounds and to carry shoe boxes on stairs/ladder.
• Domestic travel up to 5%.

Responsibilities

• Lead, motivate and develop store team to deliver exceptional customer service.
• Exceed store sales/profitability budgets and manage ROS/payroll goals.
• Develop business strategies to increase store traffic and profitability.
• Manage all HR within the store (recruiting, hiring, training, retention).
• Handle inventory control and accurate stock tracking.
• Provide input on product orders, buying trends and inventory levels.
• Ensure visual merchandising standards are met and store promotions implemented.
• Create schedules that meet business needs and timekeeping is accurate.

Skills

Retail management

Team development

Communication

Analytical problem solving

Schedule management

Customer service excellence

Vendor/brand understanding

Education

Associate or Bachelor’s Degree

Tools

MS Office Suite

MPOS/StoreForce

Retail systems

Job description

Dr. Martens is seeking an experienced Retail Store Manager to lead the store team in delivering exceptional customer service while driving sales and maintaining brand standards. You will manage staffing, inventory, visual merchandising, and promotions to optimize profitability across the Americas region.

The role requires 3–5 years of retail management, strong leadership, and the ability to work evenings, weekends, and holidays. Travel up to 5% and lifting up to 50 pounds are part of the job.